ABOUT ALOURA COLLECTION

Beauty in every strand. Confidence in every look.

At Aloura Collection, we believe every woman deserves hair that makes her feel beautiful, confident and effortlessly herself. Discover thoughtfully curated human hair wigs designed to complement your individuality, elevate your style and celebrate your beauty.

Your beauty. Your confidence. Your Aloura.

THE ALOURA STANDARD

The Aloura Experience

Beautiful hair. Thoughtfully delivered.

Your Aloura experience goes beyond beautiful hair. From the moment you place your order to the moment your new look arrives, we're here to make every step feel effortless.

DELIVERY & DISPATCH

From us to you

Every order is carefully prepared before making its way to you. Here's what to expect after placing your order.

Dispatch timeframe [2–4] business days
Estimated delivery [6–12] business days
Order tracking Tracking provided
Read our shipping information

Once your order has been processed and dispatched, you'll receive tracking information to follow your delivery.

Delivery estimates may vary depending on your location, courier operations and public holidays. Business days exclude weekends and public holidays.

View full shipping policy →
RETURNS & REFUNDS

Your satisfaction matters

We want you to feel confident shopping with Aloura. If something isn't right, we're here to help you understand your options.

Return requests Contact our team
Product condition Subject to eligibility
Refund assistance We're here to help
Read our returns information

If you have concerns about your order, please contact us with your order number and a description of the issue.

Change-of-mind returns are subject to the applicable return conditions and consumer protection laws. For hygiene reasons, please do not wear, wash, alter or cut the lace of a wig you may wish to return.

Your statutory rights regarding defective, unsafe or incorrectly supplied products remain unaffected by our returns policy.

View full returns & refund policy →
THE ALOURA PROMISE

Care in every detail

Beautiful hair is just the beginning. We believe that exceptional customer care should be part of every Aloura purchase.

Product enquiries Personal assistance
Order support Here to assist
Your experience Always important
How we can help you

Need help choosing a wig, understanding lace specifications, checking an order or resolving a concern? Our team is happy to assist.

Reach out through our contact page and include your order number where applicable so we can assist you more efficiently.

Contact Aloura Collection →

Aloura Reviews

“The texture is gorgeous and the hair looks so natural. Definitely the kind of look I've been wanting. Can't wait to style it differently!” Thandi. M
“That frontal is everything! I love how versatile it is. You can switch up your parting and style it differently. The hair looks gorgeous once installed. Definitely worth considering ladies.” Amahle. N
“The install came out beautifully! I love how the lace looks once installed. The overall look is giving exactly what I wanted. Will definitely be keeping an eye on the next collection.” Zanele. P

Custom Aloura Requests